Starrylizard

Nya! Now Photoshop CS is also "missing Plug-ins" and will not run! There is definitely something wiggy going on with my computer.

*le sigh* Computer monster, stop taking all the creative fun things out of my life.

Spell check has also died in Word. It's freaking odd.

I really am going to have to get my butt in gear and just delete everything and start again. :(

I bloody love my computer. But it's got to the point where it just is slow and stuff doesn't run right and things disappear... ya know?

So, I really want to just clear the whole thing off and reinstall from scratch. My question, therefore is, is there a guide for doing that?

Like, what is the best way to make sure you save the stuff you need and which programs should I make sure I definitely have the installation discs for etc.?

Is there a good guide for that? A bit of a "Guide to how to reset your computer for dummies"?

If anyone knows of one, could you please link me?

Lizzie

There's this thing on my dad's HP computer called "HP Software update." Now the damn thing is updating constantly, the things it updates are random and unnecessary and it's using up memory.

I now read online that these updater programs from HP are actually ideal means for hackers to get into people's computers.

So my question is, does anyone know how I can either delete the program or at least stop it from updating?

There is no uninstall feature on the program and as far as I can tell there's no way to open it up and turn off the updates or anything. If you click on the program it just starts itself up and updates. Ugh!

Anyone?

Okay, so the latest update of Zone Alarm installed trial antivirus software that I refused to use and when the trial ran out, the Firewall no longer worked even though usually that's free??

Does that mean they no longer do the free firewall thing? If so, what is the best free firewall these days?

EDIT: I've gone back to using COMODO. Seems to be working okay.

Also, the compy keeps trying to install XP Service pack 3, but if you hit yes it tells you to make sure you back up your whole computer...which sounds ominous at the least, so um, what should I be doing with that?


&hearts clueless Lizzie who is so sick of this computer and using it for internet access.

Ugh. Our computer is getting slower and slower again, but apart form that, AVG keeps telling us it has found something called Worm/Autoit.JKD.

Usually it says this when Dad plugs any of his USB sticks into the computer. However, if I scan the USB stick it says there is no infection. The computer has stopped letting him view files on his USB sticks too.

The only thing we can think is that we have Windows XP here and he has Vista at work. COuld that confuse the computer this much?

Does anyone know what Worm/Autoit.JKD is and whether it could cause this? When I run a full virus scan I don't seem to find it. I'm so confused. :(

Heeeelp!

I use AVG anti-virus. Sometime recently, something disabled it though and I've just reinstalled and started a new scan. It's found four trojans so far adn it's still going.

So my question is two-fold:

1) The trojans are in the systems folder and I read recently in someone's LJ that some of these might not actually be trojans. I don't want to crash my system, so does anyone know what those files were called? Which ones I can delete?

2) My PC upstairs is no longer on the internet. Is there any way for me to copy the latest protection files from this computer and put them onto the other one manually?


Please help. *puppy eyes*