Computer help?

[starrylizard]

Okay, I have an external hard drive (500GB) that works fine on my old computer, but when I plug it into the new computer it doesn't like it.

To be more precise it says "Unknown device" and in the device function summary it tells me "windows has stopped the device because it has reported problems. (Code 43)

Anyone have any idea what that's about? It's the HD I usually do my vidding from and it's still working when I plug it into the old computer.

Edit: I've tried switching the cable with the one from a HD that does read fine, but it didn't help, so not a cable problem.


(I feel like such a geek with two computers whirring away side by side right now.)

Comments

[lark_ascends]

:( No idea...

[starrylizard.livejournal.com]

lol. Thanks Rinne.

[lark_ascends]

I strive to be helpful.

[lark_ascends]

Also, so not made of awesome today. *headdesks*

Will try to be for a little while before I go home...

[starrylizard.livejournal.com]

I still believe you're awesome! *smish*

[lark_ascends]

Thanks hon... *smishes back*

[lark_ascends]

Is the harddrive meant to be compatible with whatever brand of windows the new computer is running?

[starrylizard.livejournal.com]

No idea. It's one Yokiem's bro bought me a few years back. It is pre-Windows 7, so it may be the problem. The other two (newer hard drives) I own plug and play fine.

[lark_ascends]

Any idea of the brand of the harddrive?

It could be the problem...

[starrylizard.livejournal.com]

GigaSave USB 2.0 Smart backup HDD

Just off to dinner, but I'll keep searching later.

Otherwise I may transfer it all to another hard drive and ditch it. But its the cutest little hard drive. It'd make me sad to ditch it.

[billy-red-ocean.livejournal.com]

That's probably the problem, see if you can find a driver for windows 7 or update it (devicemanager --> doubleclick on the hardware --> update driver)

[starrylizard.livejournal.com]

Nope it then tells me that "The best driver for the device is already installed" O_o

Thanks though.

[billy-red-ocean.livejournal.com]

I thought it would, it usually does, you still should look for a new driver.

[starrylizard.livejournal.com]

So far google is no help. I don't even know who manufactured this HD. *gah*

[billy-red-ocean.livejournal.com]

That is not helpful to find something...

[starrylizard.livejournal.com]

Nope. Somehow I don't think there's gonna be drivers out there for it. *sigh*

[billy-red-ocean.livejournal.com]

Mmh, maybe there's a way around it, it worked with my old scanner and my new laptop...

[in-the-bottle.livejournal.com]

At first I was thinking USB power supply problem since I have similar problems with plugging in a HD on the desktop which works fine, but having the thing not working when I plug it into the laptop, but since yours is actually showing up but just an unknown drive... uh... There might be some HD error on the external? Back up all the data and run a diagnosis on it.

As for feeling geeky.... see this? That's 2 laptops and a desktop all at the same time. So you're in good company. ;)

[starrylizard.livejournal.com]

As for feeling geeky.... see this? That's 2 laptops and a desktop all at the same time. So you're in good company. ;)
Super geek! :)

Yeah, I'm ever so slowly transferring the files across to one of the other drives now. Since my old computer has to do it, it's gonna take a while. THIS computer... omg super fast. I think I'm gonna like this a LOT! Eeeeee \o/

Thanks! :)

[reedfem.livejournal.com]

Windows 7? I've heard a lot of people are having this problem. Possible solution is to go to your device manager and uninstall the external hard drive. Plug the drive's USB cable back in and see if it recognizes it. Another possibility is assigning a drive letter.

It seems to be a problem with the WIN7 plug&play. You could also try turning off autoplay for media/devices.

[starrylizard.livejournal.com]

Thanks, that all sounds very practical. :)

[dragonflylady77.livejournal.com]

Well that sucks!

:(

*hugs*

New comp sounds super fast!!

[starrylizard.livejournal.com]

Oh God yes. i7 quadcore with hyperthreading & 8GB memory. *geeks out* And I got a 34 inch monitor, which is throwing me for a loop every time I look at something. *g* It's so pretty!

[dragonflylady77.livejournal.com]

You'd have to turn your head to see it all!!


I has MacBook. With wonky DVD drive that won't burn anything anymore.