Never had a problem with them. One time I accidentally ordered two DVDs of the same movie (I thought one was the original and the other was the remake, but they both ended up being the original) and I got to send it back no problem.
Oh, and one time the shipping was slow. It took almost two months for season 2 of Stargate SG-1 to get to us (after it was released on DVD) even though we preordered it. We complained, and they gave us about $15 back for the trouble.
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Date: 2008-11-29 04:05 am (UTC)Oh, and one time the shipping was slow. It took almost two months for season 2 of Stargate SG-1 to get to us (after it was released on DVD) even though we preordered it. We complained, and they gave us about $15 back for the trouble.